Privacy Policy
PRIVACY POLICY
1. Who We Are
This Privacy Policy describes how [Nancy, Nora & Noelle] ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from [STORE URL] (the "Site").
If you have questions, you can contact us at info@nancynoranoelle.com
2. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- Cookies, which are data files placed on your device, used to remember your browsing actions and preferences.
- Log files, which track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers — processed securely by our payment processor, not stored by us), email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
3. How We Use Your Personal Information
We use the Order Information to:
- Fulfill orders (including processing payment, arranging shipping, and providing invoices/order confirmations)
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services, in line with the preferences you've shared with us
We use the Device Information to:
- Help screen for potential risk and fraud
- Improve and optimize the Site (for example, by generating analytics about how customers browse and interact with it)
- Assess the success of our marketing and advertising campaigns
4. Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example:
- We use Shopify to power our online store — you can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
- We use [PAYMENT PROCESSOR, e.g. Shopify Payments / PayPal / Stripe] to process payments.
- We may use Google Analytics to help us understand how customers use the Site — you can read more about how Google uses your Personal Information at https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We may use Meta (Facebook/Instagram) advertising tools, including the Meta Pixel, to serve ads and measure their performance — see Meta's privacy policy at https://www.facebook.com/privacy/policy/.
- If applicable, we may use [EMAIL/SMS MARKETING PLATFORM, e.g. Klaviyo] to send marketing communications.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertising or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.
6. Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
7. Your Rights
California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of your personal information (subject to certain exceptions)
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information (we do not sell personal information for money; some cookie-based advertising may be considered "sharing" under CPRA — see the opt-out links above)
- Not be discriminated against for exercising these rights
To exercise these rights, contact us at info@nancynoranoelle.com
Other US States
If you are a resident of Virginia, Colorado, Connecticut, Utah, or another state with a comprehensive privacy law, you may have similar rights to access, correct, delete, and opt out of certain processing of your personal information. Contact us at info@nancynoranoelle.com to make a request.
General
Where applicable, and in addition to the rights above, you may have the right to access the Personal Information we hold about you, ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@nancynoranoelle.com
8. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or as required to comply with legal, tax, or accounting obligations.
9. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this policy will reflect the most recent revision.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nancynoranoelle.com or by mail using the details provided below: